This website is provided by Interactive Technology Limited
Interactive Technology Limited is
committed to protecting the privacy of its customers. This privacy
policy applies to the websites managed by Interactive Technology Limited
as well as the services and products provided through those sites. From
time to time we may make alterations to our website and to the products
and services provided through it. This, and our commitment to
protecting the privacy of your personal information may result in
periodic changes to the privacy policy. Any such changes will be posted
on this page and we would ask that you refer back to it regularly in
order to review any amendments.
Use of the Interactive Technology
Limited websites and services indicates your consent to the collection
and use of information as described below.
Any questions which you may have regarding this privacy policy should be directed to
sales@itlweb.com
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1. What information is collected and how is it used?
We ask you to supply certain information
when you sign up with us as a customer. This information includes your
name, the name of your business (if applicable), your postal address,
email address, telephone number, fax number (if applicable) and how you
heard of us. This information will be used in the management of our own
database and to enable us to contact you about the service you have
requested (for example, to confirm the registration of a new service or
to inform you of the need to renewals of services when they expire).
We may also use your email address to
send you our regular avg.co.ke newsletters. If you wish you may opt out
from receiving these newsletters (see "avg.co.ke Newsletter" below).
In addition, when you use our website we
may store your IP address and may use this information to administer
our website and help to diagnose any network or server problems.
Information passed to us from your web browser may be stored and used in
our internal statistical analysis. We may also automatically collect
non-personal information about you such as the type of internet browsers
you use or the site from which you linked to our website. You cannot be
identified from this information and it is only used to assist us in
providing an effective service on our website. |
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1. What information is collected and how is it used?
We ask you to supply certain information
when you sign up with us as a customer. This information includes your
name, the name of your business (if applicable), your postal address,
email address, telephone number, fax number (if applicable) and how you
heard of us. This information will be used in the management of our own
database and to enable us to contact you about the service you have
requested (for example, to confirm the registration of a new service or
to inform you of the need to renewals of services when they expire).
We may also use your email address to
send you our regular avg.co.ke newsletters. If you wish you may opt out
from receiving these newsletters (see "avg.co.ke Newsletter" below).
In addition, when you use our website we
may store your IP address and may use this information to administer
our website and help to diagnose any network or server problems.
Information passed to us from your web browser may be stored and used in
our internal statistical analysis. We may also automatically collect
non-personal information about you such as the type of internet browsers
you use or the site from which you linked to our website. You cannot be
identified from this information and it is only used to assist us in
providing an effective service on our website.
2. Do we share the information with anyone else?
Interactive Technology Limited will
not, without your consent, divulge your personal information to a third
party except in the following circumstances:
2.1
in order to register a domain name we are required to send your name,
business name (if applicable), postal address and email address to
organisations that formally record the registration; this information
may be available to others via a "Whois" search;
2.2 if required to do so by law or by any organisation with appropriate authority;
2.3
if you have signed up for optional services which require us to pass
your personal information to another company (see "Optional Services"
below);
2.4
to any financial institution with whom we hold an account for the
purpose of verifying credit status and / or validating financial
transactions;
2.5
we may provide aggregate statistics about our sales, customers, traffic
patterns and other site information to third parties, but these
statistics will not include any information that could personally
identify you;
2.6
in order to assist us in understanding our customer base some anonymous
information (i.e not name or specific address) may from time to time be
passed on to a third party for data analysis. If you do not wish your
details to be utilised in this way you should follow the instructions on
the page where you submit your details or contact the helpdesk;
2.7
as part of a sale or transfer of the shares and/or assets of
Interactive Technology Limited. Interactive Technology Limited is not
responsible for the privacy practices of other companies or websites. |
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3. Credit Cards
Credit card payment for our services is
processed by our secure payment service provider. We do not record your
credit card details on our database and the payment service provider
does not record any other information about you. |
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4. avg.co.ke Newsletter
From time to time avg.co.ke will send
newsletters to those customers who have opted to be included on our
various customer mailing lists. |
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5. Optional Services
From time to time avg.co.ke will offer
additional services to our customers. In some cases these services may
require us to pass personal data held by us to a third party. Any such
service will be optional and the opt-in process will clearly show that
personal data will be shared with another company. |
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6. How long will we hold data on you?
Interactive Technology Limited will not
hold data for longer than is reasonably necessary for the purposes of
the proper conduct of its business or as required by law. |
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7. Where is the data we hold stored?
Information which you submit via our
website is stored on a computer and sometimes on paper at our offices
located in Kenya. This is necessary in order to process the information
and to send you any information you have requested. |
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8. Security
Interactive Technology Limited places
great importance on the security of all information associated with its
customers and has security measures in place to attempt to protect
against the loss, misuse and alteration of customer data under our
control. For example, our security and privacy policies are periodically
reviewed and enhanced as necessary and only authorised personnel have
access to user information. With regard to our website, we use secure
server software (SSL) to encrypt information you input before it is sent
to us. While we cannot ensure or guarantee that loss, misuse or
alteration of data will not occur, we use our best efforts to prevent
this. |
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9. Links to Other Sites
The avg.co.ke website may contain
advertising and links to other websites. No personal information is
passed to other websites if you follow one of these links. Interactive
Technology Limited is not responsible for the privacy practices or
content of linked websites. We would encourage you to read the privacy
statements of other websites, since their privacy policy may differ from
ours. |
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10. Changes to Personal Information
If you need to change the information
that we keep, for example because you have moved or to correct an error,
please contact us. |
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11. Consent
Use of the avg.co.ke website and
services indicates your consent to the collection and use of information
as described in this policy. Any changes to the policy will be posted
on this page. |
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12. Governing Law
Interactive Technology Limited is a
Limited company and this privacy policy is intended to be interpreted
under Kenyan law. |